Terms of Service

Brick AI provides software tools that help commercial real estate professionals ingest deal documents (including rent rolls, T-12s, and offering materials), extract and organize data, run underwriting workflows, and collaborate on deals. Features may change over time as we improve the platform.

The Service may use automated and AI-assisted processing to parse documents, suggest mappings, and generate analyses. Outputs are tools to support your judgment — not a substitute for professional advice.

You must be at least 18 years old and able to form a binding contract to use the Service. You are responsible for the accuracy of information you provide, for safeguarding your credentials, and for all activity under your account. Notify us promptly of any unauthorized use.

We may refuse, suspend, or terminate accounts that violate these Terms, pose a security risk, or are used in a manner that could harm Brick AI or other users.

You retain ownership of documents, data, and other materials you upload or enter into the Service (“Customer Content”). You grant Brick AI a limited license to host, process, transmit, and display Customer Content solely as needed to provide and improve the Service, maintain security, and comply with law.

You represent that you have all rights necessary to upload Customer Content and that doing so does not violate any confidentiality obligation, third-party right, or applicable law. You are responsible for obtaining any consents required from your counterparties, brokers, or vendors.

You agree not to:

• Use the Service for unlawful, fraudulent, or deceptive purposes
• Attempt to gain unauthorized access to the Service, other accounts, or related systems
• Reverse engineer, scrape, or systematically extract data from the Service except as allowed by law or a written agreement with us
• Upload malware, or content that is illegal, infringing, or that you do not have rights to share
• Interfere with or disrupt the Service, or use it in a way that imposes unreasonable load on our infrastructure
• Resell, sublicense, or provide the Service to third parties except as expressly permitted in a written agreement with Brick AI

Analyses, extractions figures, map suggestions, valuations, returns, and other outputs generated by the Service are estimates based on the materials and assumptions you provide. They may contain errors, omissions, or misclassifications.

Brick AI does not provide investment, legal, tax, accounting, or other professional advice. You are solely responsible for verifying outputs, applying your own underwriting standards, and making investment decisions. Do not rely on the Service as the sole basis for any transaction.

The Service, including software, models, interfaces, branding, and documentation, is owned by Brick AI and its licensors and is protected by intellectual property laws. Except for the limited right to use the Service under these Terms, no rights are granted to you.

Feedback you provide about the Service may be used by Brick AI without obligation to you.

Each party may receive confidential information from the other in connection with the Service. The receiving party will use reasonable care to protect that information and use it only for purposes of the relationship, except where disclosure is required by law or already public through no fault of the receiving party.

Paid plans, if applicable, are described at the time of purchase or in a separate order form. Fees are non-refundable except as required by law or expressly stated by Brick AI. We may change pricing with notice for renewals. Free or trial access may be limited or withdrawn at our discretion.

The Service may integrate with or link to third-party products (for example, cloud storage, email, or analytics). Those services are governed by their own terms. Brick AI is not responsible for third-party services.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, BRICK AI DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT OUTPUTS WILL BE COMPLETE OR CORRECT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BRICK AI AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS, WHETHER BASED IN CONTRACT, TORT, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO BRICK AI FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

You will defend and indemnify Brick AI against claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your Customer Content, your use of the Service, or your violation of these Terms or applicable law.

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms, if required by law, or if we discontinue the Service. Upon termination, your right to use the Service ends. Provisions that by their nature should survive (including ownership, disclaimers, limitations of liability, and indemnity) will survive.

We may update these Terms from time to time. We will post the updated Terms on this page and update the “Last updated” date. Material changes may also be communicated through the Service or by email. Continued use after changes become effective constitutes acceptance of the revised Terms.

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Exclusive venue for disputes will be the state or federal courts located in Harris County, Texas, and you consent to personal jurisdiction there, except where applicable law requires otherwise.

Questions about these Terms may be sent to legal@brickiq.io, or through our contact form.